Shipping policy

Israel- domestic shipping rates

Shipping Method Shipment time Shipping Rate (Under 45$) Shipping Rate (Over 45$) Shipping Rate (Over 80$)
Pick-up point
4 business days 5$ FREE


Home delivery 3 business days 10$ 10$ FREE


International shipping rates (Worldwide)

Shipping Method Shipment time Shipping Rate (Under 45$) Shipping Rate (Over 85$)
Standard  7-10 business days 15$ FREE
Express 4-5 business days 30$ 20$

*If you have chosen a shipping method that does not come with a tracking number, please allow some time for your parcel to arrive within its transit time. Some international mail can take up to 14 days to arrive at its destination.

*For WHOLESALE orders- The shipment time is approximately two weeks but may vary according to location, weekends and local holidays. For express shipping or any modifications please contact us via email

Subject to stock, courier availability, and courier area/store location. Exceptions apply, see full terms and conditions.

Products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. 

Local holidays may increase delivery times.

Customs fees

Customs fees charging depending on the value of your order and your specific country, you may be charged customs or import duties once your parcel arrives into your country. As stated in our ‘Terms and Conditions’, these fees must be paid by the customer and won’t be covered by DING-AID.

As these charges are set by your country and vary between orders, we’re unable to predict what the charges may be. For further information, please contact your local customs office before placing your order.

You will be responsible for assuring that any products you order comply with state and federal government import regulations.